Welcome to BoostYourZillow.com ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.boostyourzillow.com and use our services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
1. Information We Collect
Information You Provide Directly
We collect personal information you voluntarily provide when you:
- Create an account or register (name, email address, password)
- Submit a Zillow listing URL or property information
- Make a purchase or subscribe to a plan (billing name, payment information processed via Stripe)
- Contact us for support or inquiries
- Sign in with Google via Firebase Authentication
Information Collected Automatically
When you visit our website, we automatically collect certain information about your device and usage, including:
- IP address and approximate geolocation
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring URLs
- Clicks, scrolls, and interaction data (via Microsoft Clarity)
- Advertising interaction data (via Meta Pixel / Facebook)
Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to:
- Keep you signed in to your account
- Remember your preferences
- Analyze site traffic and usage patterns
- Deliver and measure advertising campaigns
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some site features may not function properly without cookies.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our services (AI-generated video ads, virtual staging)
- Process transactions and send related information, including purchase confirmations and invoices
- Create and manage your user account
- Send you marketing and promotional communications (you may opt out at any time)
- Respond to your comments, questions, and customer service requests
- Monitor and analyze usage and trends to improve user experience
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Comply with legal obligations
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:
Service Providers
We share information with trusted third-party vendors who perform services on our behalf:
- Stripe – Payment processing (subject to Stripe's Privacy Policy)
- Firebase / Google – Authentication and cloud services
- Fal.ai – AI video and image generation
- Cloudflare R2 – Video storage and delivery
- Brevo – Email marketing and transactional email
- Microsoft Clarity – Session recordings and heatmaps for analytics
- Meta (Facebook) – Advertising and conversion tracking
- Google Tag Manager / Google Analytics – Website analytics
- Tidio – Live chat support
These providers are contractually obligated to use your data only for the services they provide to us and to maintain appropriate security measures.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. When you close your account or request deletion, we will delete or anonymize your data within 90 days, except where retention is required by law.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS/HTTPS), access controls, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
All Users
Depending on your location, you may have the right to:
- Access – Request a copy of the personal data we hold about you
- Correction – Request that we correct inaccurate or incomplete information
- Deletion – Request that we delete your personal information ("right to be forgotten")
- Portability – Request that we provide your data in a portable format
- Opt-out of marketing – Unsubscribe from our emails at any time using the link in any email or by contacting us
California Residents (CCPA / CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
- The right to know what personal information we collect, use, disclose, or sell
- The right to delete your personal information (subject to certain exceptions)
- The right to opt out of the sale or sharing of your personal information
- The right to non-discrimination for exercising your privacy rights
- The right to correct inaccurate personal information
- The right to limit use of sensitive personal information
We do not sell personal information as defined under the CCPA. To exercise any of these rights, please contact us at privacy@boostyourzillow.com. We will respond to verified requests within 45 days.
Virginia, Colorado, Connecticut, and Other U.S. State Privacy Laws
Residents of Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), and other states with comprehensive privacy laws have similar rights as described above. Please contact us to exercise your rights under applicable state law.
7. Children's Privacy (COPPA)
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@boostyourzillow.com, and we will delete such information from our records.
8. Third-Party Links
Our website may contain links to third-party websites (e.g., Zillow.com). This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Do Not Track
Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activities tracked. Our website does not currently respond to "Do Not Track" signals. You may opt out of interest-based advertising through the Network Advertising Initiative or the Digital Advertising Alliance.
10. International Data Transfers
Our servers are located in the United States. If you access our services from outside the United States, your information may be transferred to, stored, and processed in the United States. By using our services, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page and, where appropriate, by sending an email notification to the address associated with your account. We encourage you to review this policy periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: privacy@boostyourzillow.com
- Website: www.boostyourzillow.com
We will respond to your inquiry within 30 days.